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The Empire Landmark Hotel Vancouver, Vancouver

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From71US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

1400 Robson Street, Vancouver, Canada, V6G 1B9

The Empire Landmark Hotel, located in the vibrant West End of Vancouver, stands as the tallest hotel in the city. It features the award-winning Cloud 9 Revolving Restaurant on the 42nd floor, known for offering breathtaking views and Pacific Northwest cuisine. This hotel places guests near cultural hotspots, including Stanley Park and Robson Street, enhancing its significance in the heart of downtown. Its unique design and amenities underscore its appeal for both leisure and business travelers.

Location

Situated on Robson Street, the Empire Landmark Hotel is in proximity to key attractions such as the United States Consulate and the beaches of English Bay. Notable sites like Stanley Park, Vancouver Convention Centre, and Granville Island are only a short stroll or drive away. The hotel's central location allows for easy transportation options, making it convenient for exploring downtown Vancouver.

Rooms

The hotel offers 357 spacious guestrooms, each equipped with private balconies for exceptional views of the city, coastal mountains, and Pacific Ocean. Rooms feature two beds, accommodating up to four guests while sharing the existing beds. Each guestroom includes modern amenities such as a 40-inch flat-screen TV, a refrigerator, tea and coffee-making facilities, and air conditioning. Private bathrooms come with shower/tub combinations, complimentary toiletries, and hair dryers.

Eat & Drink

At the Empire Landmark Hotel, guests can indulge in award-winning Pacific Northwest cuisine at the Cloud 9 Revolving Restaurant, notorious for its stunning sunset views. The hotel also features a cocktail bar and a street-level restaurant, offering diverse dining options to satisfy various tastes. Additionally, the C9 Live Lounge entertains guests with live music and a cocktail selection on Friday and Saturday evenings.

Leisure & Business

This hotel includes over 13,000 square feet of flexible meeting space suitable for small meetings or mid-sized gatherings, catering to wedding parties of up to 300 guests. Guests can enjoy a fully-equipped exercise room, hot tub, sauna, and complimentary wireless Internet access throughout the hotel. Additional services include a 24-hour business center, concierge services, and amenities such as a gift shop and beauty salon.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
16 m² 
Bed options:
1 Single bed
Balcony
Air conditioning
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Standard Twin Room
Max:
2 persons
16 m² 
Bed options:
2 Single beds
Balcony
Air conditioning
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Deluxe Double Room
Max:
4 persons
33 m² 
Bed options:
2 Double beds
Balcony
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Vancouver4300 ft
Airports
Vancouver (YVR) 8.9 mi
Boundary Bay (YDT) 18.8 mi
Train
Granville Skytrain Station4000 ft
Waterfront Skytrain Station4300 ft
Metro stations
Burrard3000 ft
Vancouver City Centre3700 ft
Bus
Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Elevator

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Air conditioning
  • In-room safe
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1400 Robson Street, Vancouver, Canada, V6G 1B9
Map view
1400 Robson Street, Vancouver, Canada, V6G 1B9
Nearby
1610 Robson St Suite 208
Robson Street
1700 ft
Museums
Roedde House Museum
1000 ft
Parks
Barclay Heritage Square
700 ft
Restaurants
Ramen Danbo
500 ft
1333 Robson St
Chef Lien Vietnamese Cuisine
500 ft
1331 Robson St
Starbucks
800 ft
655 Burrard St Inside Hyatt Regency
Breka Bakery & Cafe
1300 ft
812 Bute St At Robson
Hida Takayama Ramen
800 ft
2F-1610 Robson St Robson Public Market
Fynfood
1000 ft
1610 Robson St 102
Poke Time Robson
900 ft
1258 Robson St
Rice and Noodle
1000 ft
1236 Robson St
Robson Mongolian B.B. Grill
1100 ft
1234 Robson St

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
clean
comfortable
noisy neighbors
dark location at night
6.8/10
Nice
Rooms
7.0
Location
8.5
Service
7.6
Dining
6.1
Guest reviews
6.8/10
based on 30 review
7.7
7.7/10based on 2616 review
Tyler
United States of America, June  2024
6.6/10

The hotel had a great view and a good-sized room, but my wife noticed a hissing sound. The balcony was dirty, and the outside of the building needed repainting. It was reasonably priced for a quick conference stay.

Rooms
7.0
The room had a great view and was a good size, but we heard a constant hissing sound. The balcony was disgusting and needed repainting, just like the outside of the building.
Service
8.0
The service was cordial and accommodating from security to the front desk. They even helped us check in early.
Location
9.0
The location was superb, right on Robson Street at the heart of the shopping district. It was convenient for transportation and close to many attractions.
Dining
5.0
The dining options were very poor for the price. Limited choices and not worth the money.
Facilities
5.0
The facilities were average, nothing outstanding. The dining experience was a letdown.
James
United States of America, May  2024
7.2/10

My stay at the hotel was a mixed experience. The rooms were comfortable and had some useful amenities, but they were starting to look a bit dated. The service was professional overall, but there were instances of poor service from certain staff members. The location was ideal for exploring downtown Vancouver with plenty of shops and restaurants nearby, despite the street not being very large. The dining experience was enjoyable overall with spotless surroundings and tasty food. The facilities were decent, but nothing exceptional stood out.

Rooms
7.0
The rooms were comfortable and equipped with a coffee maker, fridge, and sink. However, some rooms had maintenance issues like leaking fridges.
Service
6.0
The staff provided useful information, but there were instances of poor service from some individuals.
Location
8.0
The hotel's location on Robson Street was convenient for exploring downtown Vancouver with plenty of dining and shopping options.
Dining
8.0
The dining experience was pleasant with friendly service and tasty food offered in spotless surroundings.
Facilities
7.0
The facilities were decent overall without any standout features.
Aaron
United States of America, May  2024
7.6/10

I stayed at a hotel right on Robson Street and close to English Bay, offering a modern and convenient location with lots of shops and restaurants within walking distance. The rooms were spacious and clean, though the decor felt more like a motel than an upscale urban hotel. The service was pleasant and professionally helpful, making my stay enjoyable. However, the dining experience was mixed, with some great self-service options but room for improvement in quality. Overall, a decent stay with a great location.

Rooms
7.0
The rooms, while clean and well-maintained, felt more like a run-down motel room despite being spacious.
Service
9.0
The staff was friendly and very helpful at every interaction, making my stay pleasant.
Location
9.0
The hotel's location on Robson Street was excellent, with easy access to shops, restaurants, and popular attractions like downtown and Gas Town.
Dining
7.0
The dining experience offered a good variety of self-service options, though some quality issues were noted.
Facilities
6.0
The hotel facilities were in need of an upgrade but overall decent. Not ideal.
Daniel
United States of America, May  2024
8.4/10

I absolutely loved my stay at this hotel! The rooms were exceptionally clean and roomy, elegantly decorated, and the beds were very comfortable. However, there was a slight noise issue with the neighbors showering in the room next door around 11 am. The service was beyond helpful, especially with parking, and the staff were incredibly friendly and accommodating to disabled guests. The location couldn't have been better for me as I wanted to be right by the waterfront, even though it was a bit dark during sleep hours. There were fantastic Asian dining options nearby along with convenient access to Safeway and Whole Foods grocery stores. The dining experience was a delight with very reasonably priced, delicious Asian cuisine, and fantastic coffee available, although it leaned heavily towards Asian dishes. Overall, a superb place with great value for money!

Rooms
9.0
The rooms were very clean, spacious, and pleasantly decorated, with extremely comfortable beds.
Service
9.0
The service was more than helpful, especially with parking, and the staff were very friendly and attentive, particularly towards disabled guests.
Location
8.0
The location is worth checking out, being right by the waterfront with good Asian dining options nearby, albeit a bit dark during the sleep hours.
Dining
8.0
The dining experience was very reasonably priced with delectable food, particularly the hot wok dishes, despite a strong Asian influence.
Facilities
8.0
The facilities were excellent and accommodating, making my stay even more enjoyable.
clean
noisy neighbors
Edwin
United States of America, May  2024
7.0/10

I had a mixed experience at the hotel. The location was fantastic, offering easy access to many attractions and restaurants. The rooms were adequate but lacked modern gym equipment. The service was friendly and helpful, but the dining options were overpriced and unappetizing.

Rooms
7.0
My room, although located on the 26th floor, was comfortable and clean despite the outdated gym equipment available.
Service
8.0
The service was friendly and above average. The staff was helpful in providing information about the hotel.
Location
9.0
The hotel is in a great neighborhood, close to many restaurants and within walking distance to popular Vancouver attractions.
Dining
5.0
I found the dining options to be overpriced and unappetizing, especially in the revolving restaurant during breakfast.
Facilities
6.0
The facilities were decent overall, but the dining options did not meet expectations in terms of quality and pricing.
Gary
United Kingdom, April  2024
7.8/10

My stay at this hotel was a bit of a mixed bag. The rooms, although on the small and older side, were still comfortable. However, they could definitely use some new beds and a makeover to give off more of an urban hotel vibe. The location was great with many eateries and coffee shops nearby, bringing us to this hotel in the first place, but the dusty glass shelves were a downside. The dining experience on the top floor offered a beautiful city view and diverse self-service options, highlighting the value for money. The service was professional and gracious, with helpful staff organizing a room upgrade for a reasonable cost.

Rooms
7.0
The rooms were small and older but still comfortable, in need of a makeover.
Service
9.0
The service was professional and gracious, with helpful staff.
Location
8.0
The location was very central with lots of restaurants, but the dusty glass shelves were surprising.
Dining
8.0
The dining experience on the top floor offered a great view and diverse options.
Facilities
7.0
Mark
United Kingdom, April  2024
6.6/10

I had a mixed experience at this hotel. The stunning views and balcony from the room facing the water were amazing, but the dated rooms were a letdown. The service was helpful but had some hiccups, like not informing about the elevator card scan. The location is excellent for exploring various attractions, but the morning staff lacked awareness of issues. The dining options were mediocre, and the facilities were just average.

Rooms
7.0
The room on the 28th floor facing the water had stunning views and a small balcony.
Service
7.0
The staff was great about assisting with third-party payment but could improve communication about essential details like elevator access.
Location
8.0
The hotel's location at the end of Robson Street is ideal for exploring the sea wall, Stanley Park, and more attractions, but the morning staff lacked awareness of issues.
Dining
5.0
The dining experience was just okay, not worth the high price.
Facilities
6.0
The hotel's facilities were average with room for improvement.
David
United Kingdom, March  2024
7.4/10

I stayed on the 36th floor with stunning views over English Bay towards Grouse Mountain and Stanley Park. The room was clean and comfortable, but a bit dusty. Request a high-level floor when booking for the best experience. The hotel is conveniently located at the end of Robson street, making it easy to explore the sea wall, Stanley Park, English Bay, and more. The location is safe and quiet at night, but unexpected proximity to China Town.

Rooms
8.0
The room was clean and tidy, with a balcony providing great views. It felt a bit dusty, but overall cozy and comfortable.
Service
6.0
The staff was mostly nice, but there were a few hiccups like not informing about the elevator access and a noisy interruption.
Location
9.0
The hotel's location is ideal for exploring the city's key attractions and enjoying good restaurants, although unexpected proximity to China Town.
Dining
7.0
The dining options were mixed, ranging from overpriced and limited to good tasting food and great coffee. Breakfast was hit or miss.
Facilities
7.0
The hotel offers in-house movies, but the dining facilities were not consistently impressive.
Alan
United States of America, March  2024
6.6/10

My stay at the hotel was a mix of positives and negatives. The rooms, although not in the configuration I booked, were quite small but decent-sized and clean. They offered a wonderful view of the city. The service was friendly and fast, with staff being very attentive. The location was great with amazing views of the north shore, mountains, and water, especially if you're lucky to get a room above the 30th floor. However, the dining experience was a gastronomic nightmare with cold, stale, tasteless food. The facilities were satisfactory, though some areas looked dated and dirty.

Rooms
7.0
The rooms were a little small but otherwise decent-sized and clean, offering a wonderful view of the city.
Service
8.0
The service was friendly and fast, with staff being very attentive.
Location
9.0
The location was great with amazing views of the north shore, mountains, and water.
Dining
5.0
The dining experience was a gastronomic nightmare with cold, stale, tasteless food.
Facilities
6.0
The facilities were satisfactory, but some areas looked dated and dirty.
Great view
Dated facilities
Peter
United Kingdom, March  2024
6.8/10

I had a mixed experience at this hotel. The rooms on the lower floors were clean, comfortable, and provided great views, but they definitely need updating. The service from the concierge was outstanding, as they were friendly and even helped me with printing documents for my cruise. The location was ideal, right in the heart of Vancouver, but some areas could use a refresh. Unfortunately, the dining experience at the 'Cloud 7' restaurant on the top floor was both pricey and unappetizing.

Rooms
7.0
The rooms on lower floors were clean, comfortable, and had great views, but they need updating.
Service
9.0
The concierge service was professional, experienced, and very friendly.
Location
8.0
The hotel's location was perfect, offering easy access to everything Vancouver has to offer.
Dining
5.0
The dining experience at 'Cloud 7' was disappointing, with overpriced and unappetizing options.
Facilities
6.0
The facilities were basic and somewhat dated but functional.
Barry
United Kingdom, March  2024
6.0/10

The hotel's location is perfect for exploring Vancouver, with major attractions within easy walking distance. The rooms were cramped and smelly, but the service was friendly and helpful. Dining options were limited and overpriced, while the facilities were satisfactory.

Rooms
5.0
The rooms were so small that we had to stack our suitcases on top of each other. The smoky smell in the non-smoking room was unpleasant.
Service
7.0
The staff were friendly and accommodating, even though there were issues with the air conditioning that were not promptly resolved.
Location
8.0
The hotel's location was perfect, within walking distance of all downtown attractions.
Dining
5.0
The dining options were overpriced for the quality offered.
Facilities
6.0
The facilities were satisfactory but nothing exceptional.
Charles
United Kingdom, March  2024
7.6/10

The hotel had a fantastic view but was in desperate need of refurbishment with stained and torn wallpaper, stained carpet, and cheap furniture. Despite that, the room size was reasonably small but absolutely fine for us, no complaints. The rooms were comfortable without any special features but had a nice view.

Rooms
7.0
The room had a fantastic view but was in need of refurbishment with stained and torn wallpaper, stained carpet, and cheap furniture. However, the size was adequate and comfortable.
Service
7.0
The service provided us with information about local supermarkets and directions, and most were quite professional. One staff member was offhand and gruff initially but became extremely apologetic and professional when the issue was raised. The acknowledgment that it's only a 2-star establishment with no restaurant was appreciated.
Location
8.0
The location of the hotel is ideal, right on Robson Street, close to shopping, and restaurants. It is less than pristine and requires some investment, but for our requirements, being in the center of Vancouver Downtown was excellent.
Dining
9.0
The dining experience was delightful, especially being on the top floor with a great view of the city. The pastries were particularly enjoyable, and the opportunity to dine in the revolving restaurant added to the experience.
Facilities
7.0
The facilities were adequate, though some aspects of the hotel require investment for improvement.
great view
in need of refurbishment
Gerard
United Kingdom, March  2024
7.0/10

The hotel offers a wonderful view, but the room fell short of expectations with ripped sheets, an out-of-date coffee maker, and other maintenance issues. However, it was clean overall. Service was pleasant despite some issues with the Front Office Manager. The location is excellent, especially for sightseeing, directly on Robson Street at the Landmark hotel. Dining experience was average in the restaurant. The facilities provided were satisfactory.

Rooms
7.0
The room had a wonderful view, but there were maintenance issues like ripped sheets and an out-of-date coffee maker. However, it was clean overall.
Service
6.0
Service was pleasant, but there were some issues with the Front Office Manager.
Location
9.0
The hotel's location is excellent, directly on Robson Street at the Landmark hotel, which is great for sightseeing.
Dining
6.0
The dining experience was average in the restaurant.
Facilities
7.0
The facilities provided were satisfactory.
John
United Kingdom, February  2024
7.2/10

The hotel offers clean and comfortable rooms, albeit on the older side, making for a cozy stay. The service is attentive but may require manager approval for some requests. Its location is excellent for exploring Vancouver on foot, with a range of dining options nearby. However, the dining experience might not meet all expectations.

Rooms
7.0
The rooms are a little on the old side but clean and comfy.
Service
7.0
The service staff are helpful in providing information about Vancouver, but some decisions require manager confirmation.
Location
9.0
The hotel's central location on Robson Street is perfect for discovering the city by foot, with plenty of shops and restaurants around.
Dining
5.0
The dining experience, particularly at the revolving restaurant, might be overpriced and lacks variety.
Facilities
8.0
The hotel facilities, including the amazing rooftop revolving restaurant, add to the overall experience.
Joe
United Kingdom, February  2024
7.8/10

The hotel's location is superb, right on Robson Street, perfect for city lovers. The rooms, although with balconies, could use some updating as they felt small and dated. The service was top-notch, especially the reception staff who went the extra mile, but security seemed distant. The dining experience was mixed, with overpriced options and a fantastic farmer's market nearby. The facilities were generally good, catering to our needs. The overall value for money was decent, given the prime location.

Rooms
7.0
The rooms could have been in better shape, but they did come with balconies.
Service
8.0
The staff was friendly and always willing to go an extra mile, especially those at the reception.
Location
9.0
The hotel's position on Robson Street was very good and ideal for our plans. However, being in an area like Chinatown was unexpected.
Dining
7.0
The dining experience offered both overpriced options and great choices at the nearby farmer's market.
Facilities
8.0
The facilities met our needs during the stay.
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Rooms and Guests2 Guest, 1 Room