The Empire Landmark Hotel, Vancouver
About the Hotel
The Empire Landmark Hotel is the tallest hotel in Vancouver, situated in the heart of downtown on Robson Street. It features the iconic Cloud 9 Revolving Restaurant, known for its stunning views and award-winning Pacific Northwest cuisine. The hotel is conveniently located near key attractions like Stanley Park and the United States Consulate. Guests can explore the vibrant atmosphere of the West End, which includes diverse dining options and shopping experiences.
Location
Located centrally in the West End, the hotel provides easy access to Stanley Park, famous for its scenic trails and waterfront paths. It's also a short stroll from the beaches of English Bay and close to the bustling Robson Street shopping area. Guests benefit from the surrounding lively community, featuring various dining options and entertainment venues.
Rooms
The hotel offers 357 spacious guestrooms, each featuring private balconies with unobstructed views of the coastal mountains and Pacific Ocean. Rooms include standard amenities such as a 40-inch flat-screen TV, refrigerator, and tea and coffee-making facilities. Some rooms are configured with two beds, accommodating up to four guests. Private bathrooms provide complimentary toiletries and hair dryers.
Eat & Drink
The Cloud 9 Revolving Restaurant, located on the 42nd floor, offers award-winning cuisine and panoramic views, making it one of Vancouver's most romantic dining venues. Guests can also unwind at the C9 Live Lounge, where live music and cocktails are available on weekends. A street-level restaurant serves satisfying meals to hotel guests, enhancing the dining experience.
Leisure & Business
The hotel features over 1 m² of flexible meeting space suitable for small meetings to medium-sized conventions. Additional amenities include a fitness center, hot tub, sauna, gift shops, and a hair salon for guest convenience. The business center is open 24 hours, offering essential services like express check-out and complimentary newspapers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Wi-Fi
- Lift
Dining
- Restaurant
- Bar/ Lounge area
Room features
- Air conditioning
- In-room safe
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- Telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had a great view and a good-sized room, but my wife noticed a hissing sound. The balcony was dirty, and the outside of the building needed repainting. It was reasonably priced for a quick conference stay.
My stay at the hotel was a mixed experience. The rooms were comfortable and had some useful amenities, but they were starting to look a bit dated. The service was professional overall, but there were instances of poor service from certain staff members. The location was ideal for exploring downtown Vancouver with plenty of shops and restaurants nearby, despite the street not being very large. The dining experience was enjoyable overall with spotless surroundings and tasty food. The facilities were decent, but nothing exceptional stood out.
I stayed at a hotel right on Robson Street and close to English Bay, offering a modern and convenient location with lots of shops and restaurants within walking distance. The rooms were spacious and clean, though the decor felt more like a motel than an upscale urban hotel. The service was pleasant and professionally helpful, making my stay enjoyable. However, the dining experience was mixed, with some great self-service options but room for improvement in quality. Overall, a decent stay with a great location.
I absolutely loved my stay at this hotel! The rooms were exceptionally clean and roomy, elegantly decorated, and the beds were very comfortable. However, there was a slight noise issue with the neighbors showering in the room next door around 11 am. The service was beyond helpful, especially with parking, and the staff were incredibly friendly and accommodating to disabled guests. The location couldn't have been better for me as I wanted to be right by the waterfront, even though it was a bit dark during sleep hours. There were fantastic Asian dining options nearby along with convenient access to Safeway and Whole Foods grocery stores. The dining experience was a delight with very reasonably priced, delicious Asian cuisine, and fantastic coffee available, although it leaned heavily towards Asian dishes. Overall, a superb place with great value for money!
I had a mixed experience at the hotel. The location was fantastic, offering easy access to many attractions and restaurants. The rooms were adequate but lacked modern gym equipment. The service was friendly and helpful, but the dining options were overpriced and unappetizing.
My stay at this hotel was a bit of a mixed bag. The rooms, although on the small and older side, were still comfortable. However, they could definitely use some new beds and a makeover to give off more of an urban hotel vibe. The location was great with many eateries and coffee shops nearby, bringing us to this hotel in the first place, but the dusty glass shelves were a downside. The dining experience on the top floor offered a beautiful city view and diverse self-service options, highlighting the value for money. The service was professional and gracious, with helpful staff organizing a room upgrade for a reasonable cost.
I had a mixed experience at this hotel. The stunning views and balcony from the room facing the water were amazing, but the dated rooms were a letdown. The service was helpful but had some hiccups, like not informing about the elevator card scan. The location is excellent for exploring various attractions, but the morning staff lacked awareness of issues. The dining options were mediocre, and the facilities were just average.
I stayed on the 36th floor with stunning views over English Bay towards Grouse Mountain and Stanley Park. The room was clean and comfortable, but a bit dusty. Request a high-level floor when booking for the best experience. The hotel is conveniently located at the end of Robson street, making it easy to explore the sea wall, Stanley Park, English Bay, and more. The location is safe and quiet at night, but unexpected proximity to China Town.
My stay at the hotel was a mix of positives and negatives. The rooms, although not in the configuration I booked, were quite small but decent-sized and clean. They offered a wonderful view of the city. The service was friendly and fast, with staff being very attentive. The location was great with amazing views of the north shore, mountains, and water, especially if you're lucky to get a room above the 30th floor. However, the dining experience was a gastronomic nightmare with cold, stale, tasteless food. The facilities were satisfactory, though some areas looked dated and dirty.
I had a mixed experience at this hotel. The rooms on the lower floors were clean, comfortable, and provided great views, but they definitely need updating. The service from the concierge was outstanding, as they were friendly and even helped me with printing documents for my cruise. The location was ideal, right in the heart of Vancouver, but some areas could use a refresh. Unfortunately, the dining experience at the 'Cloud 7' restaurant on the top floor was both pricey and unappetizing.
The hotel's location is perfect for exploring Vancouver, with major attractions within easy walking distance. The rooms were cramped and smelly, but the service was friendly and helpful. Dining options were limited and overpriced, while the facilities were satisfactory.
The hotel had a fantastic view but was in desperate need of refurbishment with stained and torn wallpaper, stained carpet, and cheap furniture. Despite that, the room size was reasonably small but absolutely fine for us, no complaints. The rooms were comfortable without any special features but had a nice view.
The hotel offers a wonderful view, but the room fell short of expectations with ripped sheets, an out-of-date coffee maker, and other maintenance issues. However, it was clean overall. Service was pleasant despite some issues with the Front Office Manager. The location is excellent, especially for sightseeing, directly on Robson Street at the Landmark hotel. Dining experience was average in the restaurant. The facilities provided were satisfactory.
The hotel offers clean and comfortable rooms, albeit on the older side, making for a cozy stay. The service is attentive but may require manager approval for some requests. Its location is excellent for exploring Vancouver on foot, with a range of dining options nearby. However, the dining experience might not meet all expectations.
The hotel's location is superb, right on Robson Street, perfect for city lovers. The rooms, although with balconies, could use some updating as they felt small and dated. The service was top-notch, especially the reception staff who went the extra mile, but security seemed distant. The dining experience was mixed, with overpriced options and a fantastic farmer's market nearby. The facilities were generally good, catering to our needs. The overall value for money was decent, given the prime location.